Shipping & Returns
All items are carefully packaged with recyclable and/or biodegradable materials to ensure their safe arrival to you.
At checkout, you can choose to have a domestic package sent via USPS or FedEx. International packages will be sent via USPS.
At this time, we are handling returns on a case-by-case basis. Please contact us within 7 days or receiving your pottery if you are unhappy with the items. Please note that shipping charges are non-refundable on items that are returned or exchanged.
If your order arrived damaged, contact us within 24 hours or receiving your order — please include a photo of the damaged piece and a photo documenting the condition of the packaging with your correspondance.
Cancelation requests will be honored if we are contacted within 4 hours of your purchase.